Non-Refundable Products

At Cosmic Marketing, we offer digital products such as e-books and downloadable content which are immediately accessible after purchase. Due to the nature of digital products, which are irretrievable once downloaded, we do not offer refunds on any product once it has been downloaded.

No Refunds on Downloaded Products

Please note that once the digital product is downloaded, it is deemed “used” and all purchases made on http://shop.cosmiconlinemarketing.com are non-refundable. It is the customer’s responsibility to ensure that the product meets their needs before downloading or purchasing.

Exceptional Circumstances

If you have not downloaded the purchased product and feel that our product has been misrepresented, or if there are extenuating circumstances, please contact us. We will review your case and work with you to resolve the issue, which may include a refund at our discretion.